Reach out to us at hi@moxierobots.com
Moxie has two sets of lights that indicate its status:
Heart Light: Power and Battery Level
LED Bar: Communication Status
We are still teaching Moxie which sounds to play and when — right now it does a lot of guesswork.
You can tell Moxie to remember that you don't like music playing all the time. You can also mention this in the parent chat in the app, and Moxie will make a note of it.
Yes, if you contact us we can delete Moxie's memory. However, a better approach is to give Moxie regular feedback — just like you would with a child — and it will adapt over time.
We're also actively working on improving how Moxie manages memory: figuring out what to remember, what to forget, and how to find the right relevance. It's a really difficult problem, but we're hoping to be significantly better at it in a few months.
⚠️ No Previous Liability: Moxie Robots, Inc. is not be liable for any terms accepted to or by Embodied, Inc.
Important note on privacy: Your data has NOT been transferred to us. You will have full control over your data. This means you're starting as a new customer and Moxie will NOT remember your child or the conversations from the past.
Kush Taneja is the Founder & CEO of Moxie Robots, Inc. While he's not a parent yet, he is the guardian of his 11-year-old sister. His dream is to enable kids to stay free, curious, and independent.
He also founded FamPay, the world's largest debit card for teenagers with 10M+ active customers. FamPay raised $42M+ from Y Combinator, Sequoia, DST Global, GreenOaks, and Elevation Capital. Kush was recognized on Forbes 30 Under 30.
He personally responds to messages and is open to chatting directly at kt@moxierobots.com
Yes! Moxie Robots, Inc. is gradually rolling out access to all existing Moxie owners. Download the Moxie Robot app from the App Store, complete the onboarding process, and request an activation code to bring your Moxie back to life.
Note: There is a small chance (~5%) your robot missed a critical update sent by Embodied in 2022. If your Moxie is not eligible, contact us for options.
Yes! A new Moxie robot is $499 (originally $799). This includes a 1-year hardware warranty.
Visit moxierobots.com/get to purchase.
Note: We only received limited new units from the acquisition. Prices may change as inventory becomes less than demand.
Along with the new Moxie robot unit, you get:
To check if your robot is eligible:
Robots running on version v22.9.1501 (Sep 14, 2022) or above are eligible for pairing. If your robot is not eligible, you'll see a "Sad News" screen in the app.
Unfortunately, there is a ~5% chance your robot missed a critical update sent by Embodied in 2022. If your Moxie is not eligible, we propose two solutions:
Visit our Pairing Guide for step-by-step instructions with video and PDF guide. Note: We're gradually rolling out access to pairing. If you don't have access yet, you will soon.
$39/month, $99 for 3 months, or $348/year (save 26%). You get a 3-day free trial.
Note: Pricing may change as demand and supply changes. For the most current pricing, check in the app.
The subscription supports what keeps Moxie present and growing: ongoing updates, AI infrastructure, and new experiences. We're committed to making sure Moxie becomes more capable and valuable to each kid.
We know many of you already paid a significant amount to bring Moxie into your home. It's important to share this openly: we did not receive any of that money. We are a small, independent team rebuilding Moxie with great care.
To comply with COPPA regulations, we must obtain verified parental consent before activating your Moxie. Credit card verification is one method we use for this, with additional verification options coming in the future.
Your credit card will not be charged - it is solely used by our banking partner Stripe to verify your identity.
Moxie supports 2.4 GHz and 5 GHz WiFi bands with WPA/WPA2 encryption.
Important: Moxie does not support the 6 GHz band (WiFi 6E/7) or WPA3 encryption. If your router is set to WPA3-only or 6 GHz-only, you'll need to switch it to WPA2 or WPA2/WPA3 mixed mode on a 2.4 GHz or 5 GHz band for Moxie to connect.
How to connect:
If you see a check mark, you're connected. If you see an X, double-check the network name and password for typos.
Visit our Link Account Guide for step-by-step instructions with video and PDF guide to link your Moxie account to your child's device.
Yes, this is normal. If your Moxie doesn't have the latest software, it will need to download an update during the pairing process. This can take 20-30 minutes — you will see the download progress on Moxie's face.
This is a one-time process. Please be patient and don't turn off Moxie during this time. Once the update is done, dream bubbles will appear on Moxie's face — gently place your hand on Moxie's chest to wake it up.
In the Moxie app, go to Settings → Privacy Settings → Delete everything.
Note: This action is irreversible and Moxie won't remember anything after this.